Repair Request

Please note that there have been recent changes to the Repair Request web page. Please follow instructions carefully.

This page is intended for use by customers located in the United States. If you are located outside the United States and have a Welch Allyn Product that requires repair, please contact your local country's support line.

If the device failure is associated with an event such as death, injury, or hospitalization, do not use this Repair Request. Please contact us at 1-800-535-6663.

This area allows for the step-by-step creation of a packing slip to return your product(s) to Welch Allyn for repair.


Simply enter the quantity for the product(s) that you need repaired, then click "Continue" below.

Quantity Product Line Flate Rate Notes
AM 232 NA
Ambulatory Blood Pressure Monitors NA
Arden Home Blood Pressure Monitor NA
  Atlas Monitor   (show details) Welch Allyn no longer services models with Nonin SpO2: 621SP, 621S0, 622SP, 622S0, 623SP
AudioPath NA Repair of this product has been discontinued.
Audioscopes NA Repair of model 23001 has been discontinued. Only calibration and battery/lamp replacement is available. See Footnote (1).
Binocular Indirect Ophthalmoscopes NA
Colonoscopes NA Repair of this product has been discontinued.
Colposcopes NA See Footnote (1)
Desk Chargers (Model 71140 only) $155.00 All other Desk chargers are no longer repairable.
ECG Monitors, excluding Atlas NA The following Schiller ECG models are no longer repairable by Welch Allyn: MT-3, MT-5, MT-7, AT-3, AT-6, CS-6, CS-12 and SP-200. See Footnote (1).
EpiScope NA
  Examination Lights   (show details)
Gastroscopes NA Repair of this product has been discontinued.
Headlights NA
Intubating Fiberscopes NA See Footnote (1).
Laryngoscopes NA
Light Sources NA
LumiView NA
MicroTymp 23600 Model NA Repair of model 23600 has been discontinued.
MicroTymp 23640 Model NA
  Ophthalmoscopes   (show details)
  Otoscopes   (show details)
PenLite $50.00
  PocketScopes   (show details)
  Power Handles   (show details) for Ophthalmoscopes and Otoscopes
Procedure Lights NA
Retinoscopes NA
Rhinolaryngoscopes NA See Footnote (1).
Sigmoidoscopes (Flexible) NA Repair of this product has been discontinued. See Footnote (1).
Sphygmomanometers -- Non-Mercury NA E-mail repair status is not available
Sphygmomanometers -- Mercury (Contact Welch Allyn) NA Repair of this product has been discontinued.
Spirometers, excluding 61000 Series NA See Footnote (1).
Spirometers, 61000/76100 Series Only NA Repair of this product has been discontinued. See Footnote (1).
Spot Vital Signs NA See Footnote (1)
Spot LXi NA See Footnote (1)
Stethoscopes NA
SureSight Autorefractor and Vision Screener NA See Footnote (1)
  Thermometers   (show details)
TM 262 NA See Footnote (1)
Vital Signs Monitors (52000 Series) NA Repair of this product has been discontinued.
Vital Signs Monitors (53000 Series) NA See Footnote (1)
Wall Transformers 767 Series $170.00 All other Wall Transformers are no longer repairable
Miscellaneous NA Any item not included above

1 A Welch Allyn Customer Service rep may be able to troubleshoot your problem over the phone, making return of this product unnecessary. Please contact Customer Service at 1-800-535-6663.