Partners in CareSM Services
Welch Allyn’s nearly 100 years of experience in frontline care has helped us understand that healthcare staff have different priorities and ways of working. That’s why we designed Partners in Care to allow you to develop customized service strategies that cover all your service needs—everything to achieve higher service levels and meet your cost and lifecycle planning goals.
Your Need |
Partners In Care Services |
|---|---|
| Improve system uptime and performance | Comprehensive suite of support, educational, and professional services |
| Predictable support costs | Support agreements with preemptive maintenance capabilities through the Welch Allyn Service Tool |
| Regulatory compliance | The Service Tool enables real-time access to reports |
- Faster response times and issue resolution - Timely access to parts |
Support agreements provide defined, enhanced response times |
| Access to core engineering knowledge | Direct line to Partners In Care Technical Support Center |
| Timely, predictable, automated access to software and firmware updates/upgrades | The Service Tool enables real-time access to updates and upgrades |
| Efficient, cost-effective methods to keep equipment at appropriate validation levels | The Service Tool provides a sequential process, with specifications and parameters at your fingertips |
| Enhance the skills of clinical and biomed personnel | Education services deliver instruction to the point of need to optimize technology and processes |
| Effectively integrate and install technology into your EMR | Professional Services handles complete integration and installation to reflect the way you send and record data in your EMR |
The Service Advantage Inside Every Connex EVD System.
To help simplify service and minimize the resources you need to keep devices on the floor at peak performance, every Connex EVD System includes the remote diagnostic Welch Allyn Service Tool. Learn more.
Availability of specific features, coverage hours and response times may vary by location or product. Other limitations may apply.
