Welch Allyn Service Tool
Every Connex EVD System Includes the Welch Allyn Service Tool.
This remote diagnostic tool streamlines the process of preemptive and routine maintenance to not only keep Welch Allyn devices and systems performing at their peak, but also enhance their value and longevity.
The Service Tool allows biomeds to:
- Troubleshoot devices
- Install software updates
- Perform device calibration
- Minimize offsite repairs and loaners
- Locate systems on the floor
- Easily and remotely collaborate with Welch Allyn service technicians via our secure PartnerConnect™ network
- Cost-effectively add future monitoring parameters, functionality, and clinical applications
Update, Upgrade, and Collaborate Securely with the PartnerConnect™ Network.
PartnerConnect is an innovative feature of Welch Allyn’s Partners in CareSM service program that allows software installations, updates, and upgrades to be delivered and performed remotely. It also enables preemptive service capabilities, allowing our Partners in Care Technical Support Center to remotely view your devices and system configuration—with your authorization—in real time via the Internet to:
- Speed call resolution and reduce downtime
- Enhance learning through troubleshooting with screen-sharing capability
- Schedule required maintenance before devices go down
- Install software at your convenience to reduce patient-care disruption
- Improve communication between Partners in Care Technical Support Center and IT/Biomed department
- Safely share service data while complying with HIPAA regulations
