Partners in CareSM Support Services
Different needs require different support. That’s why we partner with your IT and biomedical departments to develop custom service strategies that let you decide how your Welch Allyn Connex® Electronic Vitals Documentation Systems are serviced.
Our Partners in Care Support Services, for example, provide all the software, hardware, and support essentials to help you predict expenditures, extend equipment life, and lower total cost of ownership. Simply select the program that’s right for you.
Comprehensive Partner Program solves the challenge of limited resources by providing:
- Remote technical support
- Parts and labor at no charge
- Calibration discounts
- Accessory protection
- Software updates
- Free shipping on loaner devices
- Technical and clinical training
- Fast turnaround time
- Loaner coverage
Biomed Partner Program helps ensure our products and your people never need to leave the building by providing:
- Access to Welch Allyn engineers, technical experts, core intelligence and trainers
- Fast response and turnaround times
- Online technical training
- Remote services and Welch Allyn Service Tool
- Replacement parts and service kits
- Accessory protection
- Software updates and upgrades
- Free shipping
- Loaner coverage
