Support Services Overview

Keep devices on the floor and budgets under control

Let Partners in Care Support Services empower your facility. Whether you choose our Comprehensive Partnership or our Biomed Partnership program, you can rest assured knowing that you devices are supported by a partner you can rely on - Welch Allyn.

Software, hardware, and support essentials to help you:

Predict expenditures

Extend the life
of your devices

Maximize investments


Which Support Service is best for my healthcare facility?

We offer two different programs designed to fit your budget and needs.

Fast Paced Hospital

Busy Medical Practice

Do you need...

Do you need...

» Self service options

» Faster turnaround times

» Advance exchange or loaners

» Software tools

» Technical Training and Certification

» Affordable parts

» Direct access to tech support

» A low cost repair solution

» Faster turnaround times

» Reliable, quality service

» Loaners overnight

» Cost-effective calibration services


The Perfect Solution:

BioMed Partnership Program


The Perfect Solution:

Comprehensive Partnership Program



Do you have a biomedical engineer on staff? You may also be interested in our BioMed Partnership Program.

EnglishEuropean English | French

French(Canadian) 

If you don't have a biomedical engineer on staff, you may also be interested in our Comprehensive Partnership Program.

English European English | French

French(Canadian) 

 

Comprehensive Partnership Program


» Overview  » Features

 

 

If you have limited internal resources—or want your staff to concentrate on
other tasks without relying on third-party providers—choose our Comprehensive Partnership Program. We will be your trusted partner—giving you peace of mind knowing that your equipment will be maintained at peak performance.

 

Remote technical support

FREE parts and labor

Technical and clinical training

Accessory protection

Loaner coverage

FREE shipping on loaner devices

Calibration discounts

Software updates

» Learn More 

 

Download Program Details

EnglishEuropean English | French

Accessory Protection Matrix
How it works
FAQs 

 

BioMed Partnership Program


» Overview 

» Features

If you want to make sure that our products—and your people—never have to leave your facility, choose our Biomed Partnership Program. Welch Allyn
engineers, technical experts, core intelligence, and trainers help biomeds
reduce risk, increase on-the-job efficiency, and extend the useful life of our devices and systems.

   Fast response + turnaround time

   Replacement parts + service kits

   Online technical training

   Software updates and upgrades

   Remote services

   Welch Allyn Service Tool 

» Learn More 

 

Download Program Details

EnglishEuropean English | French

Accessory Protection Matrix
How it works
FAQs