To support its customers in the U.S., Welch Allyn offers free Reimbursement Support service dedicated to addressing coverage, coding and reimbursement questions associated with the following Welch Allyn product categories.
Select one of the links for more information on your product of interest (pdf download):
Welch Allyn Reimbursement Support Line counselors are available at 1-800-946-1212, Monday through Friday, 9 AM to 5 PM Eastern Time, or via contacting us online any time.
Counselors familiar with reimbursement issues for Welch Allyn products are available to assist providers with the following:
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Provide reimbursement and claims advice specific to Medicaid, Medicare, Commercial and other third party payers. This may include the following:
- General overview of typical benefits or payment mechanisms.
- Contact payers to verify benefits or coverage policies.
- Verify product specific billing protocols or procedures with payers.
- Medicare physician fee schedule payment levels for relevant services.
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Provide summary of key coding components and coding options as appropriate to products and services.
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Provide basic or payer specific claims appeal strategies.
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Provide template letters to assist claims appeals and/or prior authorization.
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Provide catalog or reference information for a specific product for use in appeals, prior authorization or medical necessity communications to payers.